The Checklist Manifesto: How to Get Things Right

知識的龐大與複雜，已超過個人能力所及，
專業分工的細膩，更超乎你我的想像。
葛文德醫生深入醫療、航空、金融及建築各領域取經，
發現一個及早攔截錯誤、提高工作效率的祕密，
只要1頁，5 ~ 9個關鍵項目，60 ~ 90秒，就能小兵立大功。

　　在現今世界，我們已累積了很多技能知識（know-how），然而可以避免的錯誤依然層出不窮。不管是醫療、施政、法律、金融，幾乎在每一個專業領域，你都可以看到令人洩氣的疏失。原因很簡單：知識的龐大與複雜已超過個人能力所及，換言之知識與實踐出現落差。儘管訓練時間再長、再嚴格，在技術上精益求精，甚至運用最先進的科技，也不能保證我們不會一錯再錯。

　　作者葛文德深入各個領域取經，包括建築界、航空界、餐飲界、基金投資界等，發現一個減少疏失、提高工作效率與團隊精神的好方法，也就是「檢查表」。他把這些見聞融合自己的經驗，設計出一張可在九十秒內完成的手術安全檢查表，並與世界衛生組織合作執行這個研究計劃，在全世界八個醫學中心試驗，結果大幅降低手術的死亡率與併發症。

　　作者一方面提出檢查表的理念，也讓我們看到檢查表在實際運用時，如何以簡馭繁，避免疏失，讓人臨危不亂，提高工作效率。

　　本書中譯版《檢查表：不犯錯的祕密武器》由天下文化出版。

The New York Times bestselling author of Being Mortal and Complications reveals the surprising power of the ordinary checklist.

We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies--neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist. First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to fly aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third.

In riveting stories, Gawande takes us from Austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He explains how checklists actually work to prompt striking and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds.

An intellectual adventure in which lives are lost and saved and one simple idea makes a tremendous difference, The Checklist Manifesto is essential reading for anyone working to get things right.

作者簡介

葛文德　Atul Gawande

　　一九六五年生，哈佛醫學院畢業，波士頓布萊根婦女醫院（Brigham and Women’s Hospital）一般外科醫師，《紐約客》主筆，哈佛大學衛生政策與管理學系助理教授，也是世界衛生組織（WHO）手術安全檢查表研究計劃負責人。作品曾兩度入選美國年度最佳科學散文。著有《一位外科醫師的修煉》與《開刀房裡的沈思》（天下文化出版）。

Atul Gawande is the author of Better and Complications. He is also a MacArthur Fellow, a general surgeon at the Brigham and Women’s Hospital in Boston, a staff writer for The New Yorker, and an assistant professor at Harvard Medical School and the Harvard School of Public Health. He lives with his wife and three children in Newton, Massachusetts.