Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fifteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.
1. Opening Vignettes: Each chapter opens with a short vignette to set the stage and help pique students’ interest in the material about to be studied.
2. OSCM at Work Boxes: The boxes provide examples or expansions of the topics presented by highlighting leading companies practicing new, breakthrough ways to run their operations.
3. Solved Problems: Representative problems are placed at the end of appropriate chapters. Each includes a worked-out solution, giving students a review before solving problems on their own.