Packed with insights from face-to-face interviews with world-class business leaders (Tony Hsieh of Zappos, Virgin Brands' Richard Branson, Ingvar Kamprad of IKEA, Charles Schwab, and many others), this audiobook distills a wealth of ideas and practices to uncover the core ingredients of successful organizations. Step-by-step instructions and a compelling big-picture overview show you exactly how to: ☩ Become a great leader-and get extraordinary results from everyone around you ☩ Develop a great business plan-and structure your company to maximize every resource ☩ Surround yourself with great people who are motivated to give their best ☩ Offer a great product or service-identifying exactly what your market needs ☩ Design a great marketing plan-and position your business as the preeminent provider You'll find no theory here-just practical steps you can take immediately, with simple explanations of exactly how to measure how well you're doing at each step along the way. The clear-cut strategies, inspiring examples, personal interviews, and enlightening lessons from history that come together here create one of the most important business books you'll ever put your hands on.