Diversity and Inclusion in Quality Patient Care: Your Story/Our Story – a Case-Based Compendium

This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced practice providers in various healthcare settings. The proliferation of literature on unconscious bias and microaggressions has raised public awareness around these concerns. This case compendium discusses strategies and addresses professional responses to bias in health care and extends beyond the individual patient and healthcare provider into the communities where biased assumptions and attitudes exist. Recognizing that ethnic minorities, the elderly, the poor, and persons with Medicaid coverage utilize the emergency department at higher rates than the general population, this compendium also builds upon the case studies from the first edition to cover a broader array of underserved minority groups. Diversity and Inclusion in Quality Patient Care: Your Story/Our Story - A Case-Based Compendium, 2nd Edition is an essential resource for attending and resident physicians, nurses, staff, advanced practice providers, and students in emergency medicine, primary care, and public health.

Marcus L. Martin, MD
Vice President and Chief Officer for Diversity and Equity
Professor of Emergency Medicine
University of Virginia

Sheryl Heron, MD, MPH
Professor and Vice Chair of Administrative Affairs in the Department of Emergency Medicine
Assistant Dean for Medical Education and Student Affairs on the Grady Campus
Associate Director of Education and Training for the Center Injury Prevention and Research Center at Emory (IPRCE)
Emory University

Lisa Moreno-Walton, MD, MS, MSCR
Professor of Clinical Emergency Medicine
Director of Research--Emergency Medicine
Director of Diversity--Emergency Medicine
Louisiana State University Health Services Center
Clinical Associate Professor of Surgery
Tulane University School of Medicine

Michelle Strickland, MPA
Research Assistant
Office for Diversity and Equity
University of Virginia