Susan F. Paterno is the director of the journalism program at Chapman University in Orange, CA and an award-winning journalist with more than twenty years’ experience as a reporter, writer and columnist. A senior writer for American Journalism Review, Professor Paterno has also written for the Los Angeles Times, the New York Times, U.S. News & World Report, and many other publications. She has collaborated on a half dozen books, including writing The Newswriter’s Handbook and Talk Straight, Listen Carefully: The Art of Interviewing with M.L. Stein.