Imagine Listening Vol. II: Your Worst Day Is Our Everyday Volume 2

On August 24, 2016, the #IAM911 movement was born. ＂ I heard your last breath the night you flipped your four-wheeler＂ is the story that launched this movement. What started as a way to bring awareness to the reclassification of 9-1-1 professionals, quickly turned into peer support. Thousands of dispatch stories have been shared. Imagine Listening - Your worst day is our everyday Vol. 2 continues this through the power of storytelling, but what is it really like to answer a call during someone’s nightmare? What is the impact on the first responder answering the call? Ricardo Martinez II, a former 9-1-1 professional, and Founder of the #IAM911 Movement will take you through a roller coaster of emotions as you put on the headset to get a glimpse into the world of emergency dispatch, and, imagine listening.

Ricardo Martinez II is the creator/host of Within the Trenches Podcast (with over 2 million downloads) and Founder of the #IAM911 movement (with over 60 thousand followers). #IAM911 hit Canada and spread across the pond to the U.K., Australia, and New Zealand, spawning #IAM999, #IAM000, and #IAM111. For 13 years, he answered the call of a 9-1-1 dispatcher before starting Within the Trenches Media. In addition, Ricardo is frequently a keynote speaker and presenter at public safety communications conferences.