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目前博客來已提供線上修改訂單「收件資料」及「發票種類」的功能,只要訂購的商品尚未出貨,會員都可至「會員專區」中修改。
At present, Books.com.tw has provided the functions of online modification of "parcel-receiving information" and "invoice type" in the order form. As long as the ordered goods have not been shipped, members can go to the "member area" to modify.
步驟一、登入「會員專區」>「交易記錄」>「訂單查詢」。
Log in to "My account "> "Transaction Record"> "Order Inquiry".
步驟二、點擊「看完整內容」進入訂單明細。
Click "See complete content" to access the order details.
※未出貨的訂單才可修改,故建議可先將訂單查詢條件設定為「未出貨訂單」。
Since only order that has not been shipped can be modified, it is advised to set the order inquiry condition as "order that has not been shipped".
步驟三、於要修改的資訊上點擊「變更」,變更完成修改訂單。
Click "Change" on the information to be modified, and complete the modification of the order.
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若訂單處理進度顯示「出貨中」、「已出貨」或「已到門市」,即代表商品已送出,便無法再修改。
此外,若您想修改的是「轉廠商寄出」、或售票網內的商品訂單,請致電或來函客服,由客服人員為您處理。
If the order processing status shows "in the process of shipping", "already shipped" or "arrived at the store", it means that the product has been sent and cannot be canceled.
In addition, if you want to cancel a product that is "sent by a vendor" or ordered from the ticketing network, please call or write to the customer service so that we can handle it for you.
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由於國內處理費(郵資)計算方式與海外郵資不同,若您確認欲更改,請先取消訂單再重新訂購。
Since the domestic processing fee (postage) is calculated differently from overseas postage, please cancel the order and re-order if you're sure that you want to change the address.
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由於訂單完成後其付款方式、訂購內容、金額及數量即無法做任何的變更,因此若您欲變更付款方式或修改訂購內容(例:追加訂購書籍),請煩請先於「會員專區」中取消原訂單,或來電/函通知客服人員為您取消原訂單後,另外重新訂購即可。
Since the payment method, order content, amount and quantity cannot be changed after the order is completed, if you want to change the payment method or modify the content of the order (for example order additional books), please cancel the original order in the "Member Area" first, or call/write an email to notify the customer service staff to cancel the original order for you so that you can place a new order.
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訂單完成後其訂購內容、金額及運費即無法做任何的變更,亦無法合併且無法指定不同訂單合併一起出貨。
After the order is completed, the order content, amount, and shipping fee cannot be changed. The orders cannot be combined neither can different orders be specified and combined before shipping.