Lesson 1 預約洽商 Making An Appointment   

◎課文重點1 Summary 1
This is an easy case in which an appointment is made as planned. While trying to make an appointment,it is essential that the salesperson offers at least two specific time options instead of simply asking the availability of the customer.
這是一次極為順利的預約拜訪對話。重點在於業務人員得主動提出至少兩個拜訪時間，讓客戶能核對其既有行程來做選擇，而不是只問客戶何時有空。

◎預約洽商1　Making An Appointment 1 
Steve：Account Manager, Adventure Computer 客戶經理
Cindy：PM, MIB Electronics 專案經理

Steve：Hi Cindy, this is Steve Weeks from Adventure Computer. Are you free to talk now?
         嗨Cindy，我是Adventure Computer 的Steve Weeks，妳現在方便說話嗎？
Cindy：Yes, Steve. How’s it going?
         可以呀！Steve，你好嗎？
Steve：Pretty good. Regarding Project Sun, I’d like to meet up with you to discuss the details. Is Wednesday morning or Thursday afternoon OK with you?
         我很好。我想和妳討論Sun 專案細節。妳星期三上午或星期四下午方便嗎？
Cindy：Hold on a second, let me check first. OK, Wednesday morning,9:30 in my office.
         你等會兒，我查一下。好，那就星期三上午9:30 在我辦公室。
Steve：Great, I’ll see you then. Thank you.
         好呀！到時見，謝謝妳。
Cindy：No problem, see you then.
         沒問題，到時見。

1.essential：必要的、必需的
  It is essential to arrive on time when you visit a customer.
  拜訪客戶時，一定要準時。

2.offer：提出、提供
  Two models of their ultrasonic cleaning machines were offered to us for selection.
  他們提供二種超音波清洗機給我們選擇。