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銀聯卡在線支付 相關問題

已使用銀聯卡付款成功,為何會員專區還顯示『待付款』 Why does the My account still display "Pending Payment" when I have successfully paid with UnionPay Card?? TOP

使用銀聯在線支付,需30分鐘才可確認授權是否完成,交易是否成功將再發函通知,屆時也可至會員專區進行查詢。

With UnionPay online payment, it takes 30 minutes to confirm whether the authorization is completed. A letter will be sent to inform you whether the transaction is successful or not, and you can also check it in the My account.

使用銀聯卡在線支付,相關注意事項 Precautions for online payment with UnionPay card TOP

  • 若您的訂單金額滿10000元以上,無提供銀聯卡付款服務,建議您改選擇其他付款方式(例如:信用卡、ATM轉帳…等)
  • 支付成功頁面僅係您的銀聯卡發卡行初步回應訊息,您的交易是否完成,需等待30分鐘後,確認銀聯卡實際授權是否完成,交易是否成功將再發函通知,屆時也可至會員專區進行查詢。倘若於訂購過程中出現錯誤訊息,則為銀聯卡行發出錯誤訊息,建議您可先與銀聯卡發卡行查詢或可點選更換其他卡片付款,勿將付款視窗關閉,避免無法再次支付。

The payment success page is only the initial response message from your UnionPay card issuer. As to whether your transaction is completed, please wait for 30 minutes to confirm whether the actual authorization of the UnionPay card is completed so that a letter will be sent to notify you of the successful transaction. You may also go to the My account for inquiries. If an error message appears during the ordering process, the UnionPay card bank must've issued an error message. It is advised that you check with your UnionPay card issuer first or click to switch to another card for payment. Do not close the payment window to avoid being unable to pay again.
 

  • 參考錯誤代碼表,如下:

Please refer to the error code table as follows:

錯誤代碼

說明

83、82、30

當您使用銀聯卡交易時,若出現此訊息時,表示在過程中可能產生連線問題或其他狀況,一般而言請您重新完成一次結帳動作即可,若無法完成交易建議您仍需與發卡行查詢

2、3、6、11、14、15、20、21

36

若您出現此訊息,表示您填寫的銀聯卡資訊有誤,或發卡行資料已更新,若您確認信用卡資料無誤,建議您與發卡行查詢後再重新訂購。

25、37、39、40、41、42、56、71、80、81、84、94、

由於此狀況是由銀聯卡主機直接發送相關代碼給商家,詳細原因僅銀聯卡發卡行才會清楚。故若您看到此訊息,議您可依錯誤代碼向發卡行查詢。

 

 

已將銀聯在線支付視窗關閉,該如何再次付款 How do I make another payment when the UnionPay online payment window has been closed? TOP

此為銀聯卡提供博客來單一訂單之付款畫面,若於付款前關閉視窗,則無法再次支付;訂單成立後30分鐘內,若未收到銀聯卡之授權通知,系統將自動為您進行訂單取消,建議您可重新成立訂單後再進行支付。

This is the payment screen for the single order that UnionPay card provides Books.com.tw . If you close the window before you make the payment, you may not be able to pay again; Within 30 minutes after the order is placed, the system will automatically cancel the order for you if it does not receive a notice authorizing the use of UnionPay card. It is advised that you can re-establish the order before making a payment.