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數位商品贈送 相關問題

什麼是數位商品? TOP

數位商品包含電子書、電子雜誌、有聲書、影音.課程。

如何購買數位商品送給親友 How do I send the e-book to others as a gift ? TOP

您可點選商品頁的【我要送書】、【我要送課】,或可直接於購物車結帳頁更改【送給朋友】的數量,付款完成後,即可轉贈數位商品給您的親友。

You may click "send an e-book to others" on the product webpage of the e-book or you may change the number of "gift to a friend" on the checkout webpage of the shopping cart. After making the payment, you may transfer the e-book to your relatives and friends as a gift.

 

提醒您:博客來數位商品服務為會員制,受贈者兌換時須為博客來會員方可使用。如欲將數位商品贈送品項送出,請先確認。

Reminder: Since Book Your Life e-book service is a membership system, the recipient must be a Book Your Life member to use it. Please confirm that before you send the e-book out as a gift to others.

 

step 1 .  點選【我要送書】或【我要送課】  Click "Send An E-book to Others"

step 2 .  調整送給朋友的數量 Adjust the number of the e-books

step 3 . 至會員專區:數位商品轉贈/贈品管理,開始送書 /課To My Account : E-book as Gift/Gift Management

step 4 .  點選【我要送書/課】 Click "Send An E-book to Others"

step 5 .  選擇 Email 或 複製贈書連結 方式送書 Choose "send by E-mail" or "copy the link" to send the e-book as a gift

付款完成後,我該如何贈送數位商品給親友 How do I send the book to relatives and friends after making the payment? TOP

付款完成且逾商品上市日後,您即可至會員專區>數位商品轉贈/贈品管理,將您購買的數位商品贈送給您的親友。

提醒您:博客來數位商品服務為會員制,受贈者兌換時須為博客來會員方可使用。如欲將數位商品贈送品項送出,請先確認。

 

After making the payment and meeting the product launching day, you may go to the member section/e-book & gift management to send the e-book you have purchased to your relatives and friends as a gift.

Reminder: Since Books.com.tw e-book service is a membership system, the recipient must be a Book Your Life member to use it. Please confirm that before you send the e-book out as a gift to others.

我購買的數位商品是預購品,何時才可以至會員專區贈送給親友 Since the e-book I purchased is a pre-order product, when can I go to the member section and send it to my relatives and? TOP

數位商品預購品項將於付款完成且逾上市日後,您即可至會員專區>數位商品轉贈/贈品管理,將您購買的數位商品贈送給您的親友。

提醒您:博客來數位商品服務為會員制,受贈者兌換時須為博客來會員方可使用。如欲將數位商品贈送品項送出,請先確認。

 

After you pay for the pre-sale e-book and wait until the day of the product launch, you may go to the  My Account/e-book & gift management to send the e-book you purchased to your relatives and friends.

Reminder: Since Books.com.tw e-book service is a membership system, the recipient must be a Books.com.tw member to use it. Please confirm that before you send the e-book out as a gift to others.

數位商品有哪幾種贈送的方式 In what ways can I send the e-book to others? TOP

您可至會員專區>數位商品轉贈/贈品管理,可選擇:(1)email (2)複製贈送連結轉貼給親友。

提醒您:博客來數位商品服務為會員制,受贈者兌換時須為博客來會員方可使用。如欲將數位商品贈送品項送出,請先確認。

 

After you go to the My Account/e-book & gift management, you may choose (1)email (2)copy and paste the e-book link to your relatives and friends.

Reminder: Since Books.com.tw e-book service is a membership system, the recipient must be a Books.com.tw member to use it. Please confirm that before you send the e-book out as a gift to others.

送數位商品給親友,但親友書櫃已經此數位商品了,還可再領嗎?如果不能,我還可再轉贈他人嗎 If my friends already have this e-book in their e-bookshelf, will they receive the e-book again? TOP

如果對方已經有該數位商品,就無法再次取得相同的贈書/課。您可以相同方式再次轉贈其他人。

If the receipients already have this e-book, they may not be able to receive the same e-book again. And you may transfer the e-book to another person.

購買數位商品送親友,可以辦理退貨嗎 Can I ask for a refund for the e-book that I purchased and sent to relatives and friends as a gift? TOP

數位商品贈送品項,可於訂購後享有10天猶豫期(超過即無法受理),一經領用後,則無法辦理退貨,若未確定有使用需求前,請勿轉贈他人或是自行領用,以免影響您退貨的權益。

購買數位商品贈送品項,如何辦理退貨? TOP

數位商品贈送品項於訂購後享有10天猶豫期,一經領用或是超過猶豫期,則無法辦理退貨。

未經領用的商品,如需退貨,請於10天猶豫期至會員專區的【數位商品轉贈/贈品管理】,於該品項後方點擊【未領用贈書/課退貨】鈕,確認相關訊息,即可送出申請,申請完成後,我們將進行領用權利作廢並儘速為您辦理款項退回,後續將以E-mail 進行通知。

數位商品送出後,如何知道親友是否已經兌換 After the e-book is sent, how do I know if my relatives and friends have already redeemed i? TOP

您可至會員專區【數位商品轉贈/贈品管理】明細查看狀態,如為:已領用,則表示該數位商品已被兌換。

You may visit the "e-book & gift management" in the member section. If the status becomes: redeemed, it means that the e-book has been redeemed.

購買數位商品贈書/課後,如果又想要自己閱讀,可以嗎 After purchasing an e-book and sent it as a gift to others, can I read it myself?? TOP

可以。如果您尚未有此數位商品,您可請至會員專區>數位商品轉贈/贈品管理,點選【自己閱讀】,我們即將該數位商品派送至您的電子書櫃。

Yes. If you haven't got this e-book yet, you may go to the member section/e-book & gift management and click "read it yourself" so that we can transfer the e-book to your personal e-bookshelf.

 

贈送給親友的數位商品(有聲書、影音‧課程)有包含附加檔案,親友完成兌換後,應該如何取得檔案? TOP

如果您所贈送的數位商品(有聲書、影音‧課程),有隨書提供附加檔案(PDF、講義…等),對方完成領用流程後,可至會員專區>電子書櫃>「影音課程講義」進行下載。

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