Single product coupon is one of Books.com.tw's activity gifts. Members can use it when purchasing relevant activity products on the Books.com.tw website within the validity period.
使用方式 Instructions for Use
Please sign in your account at the " My Account". Scroll down the "discount/account balance", find the "single product coupon available", and go to the "single product coupon" section. After entering the serial number of the single product coupon at the "send single product coupon to personal account", press "send out" so that the notice of "send to personal account successfully" will pop up on the webpage once the action is done. Please go to your member mailbox to receive the notification letter.
In the current Books.com.tw website activities, part of the single product coupon obtained will be directly sent to the "My Account". You may log in to the "discount/account balance" of the "My Account" to check for the single product coupons you have available.
For single product coupon acquired from cross-industry collaboration such as FB, CTBC Bank ATM coupons, etc., please keep them safe or send them to your personal account at the "My Account".
A single product coupon that has been sent to your personal account can be used directly when shopping.
If the order is canceled or the products are returned after using the single product coupon, the single product coupon will be returned with the original validity period intact and sent to your personal account at the "My Account".
We are here to remind you that the acquisition of a single product coupon depends on the activity rules: "Single serial number" is not restricted to the number of times during the activity, and can be redeemed for a discount on the designated activity products repeatedly. "Random serial number" can only be acquired by specific members. It is advised that you find your own serial numbers for redemption through the "My Account>discount/account balance>single product coupon available for use".
Since both single product coupons with single serial number and random serial number are anonymous, you may transfer them to your relatives and friends but not redeem them for cash.
If a single product coupon is used for a discount in an order, the single product coupon with random serial number# will be returned with the original validity period intact if there is a product refund. It is advised that you go to the "My Account>discount/account balance/single product coupon available" to find your own serial number and no waiting for latecomers. In addition, the "single serial number" is not restricted to the number of times during the activity, and can be used on the designated activity products repeatedly.
※If there are 2 or more identical products in the order to which the single product coupon applies, the single product coupon will be returned with the original validity period intact (inapplicable to products that have not been returned) and the amount after the single product coupon discount will also be returned provided that part of the products should be returned.
Since the serial number of E-Coupon is composed of English letters and numbers with the distinction of upper and lower cases, it is advisable that you use the method of copy and paste instead of entering the E-Coupon serial number by yourself to prevent error. If you are sure that the serial number you entered is free of error and hasn't passed the expiry date, please send us the serial number and tell us which activity you acquired this set of serial numbers from so that our customer service staff can inquire and confirm for you.
"Single serial number" is not restricted to the number of times during the activity, and can be redeemed for a discount on the designated activity products repeatedly. "Random serial number" can only be acquired by specific members. While entering the serial number, make sure to enter the punctuation mark of # or @ as well.
Below the payment methods option, find the message "if you want to use E-coupon/single product coupon, please check the box". If this message doesn't appear in your order, please check whether or not any product in your purchase reaches NT$100 (as the single product coupon can only be used when any product in your purchase reaches NT$100). Additionally, if you want to use a single coupon, please note whether or not the ordered product meets the discount criteria.
If the single product coupon is not used at the time of order, it cannot be used afterward. However, if the product has not been shipped, it is advised to cancel the original order first before using single product coupons when placing a new order (Members can check the shipment status of the order in the "My account". If the order has not been shipped yet, the member can also cancel the order on the webpage directly).
Since the quantity and type of E-coupon/single product coupon issued by Books.com.tw each time is really large in number and part of them are sent by collaborative partners, not all the information is recorded. If you accidentally cancel the E-coupon/single product coupon, please call or send an e-mail to Books.com.tw customer service and inform us of the activity from which you acquire the E-coupon/single product coupon so that we can help find relevant information for you.
您可至 「會員專區」“帳戶餘額/優惠券” 下 “可用單品折價券” 項目中查詢，另建議您可登錄「會員專區」後，進入「會員信件訂閱管理」即可訂閱「折價券發送/到期提醒信」。
After going to the " My Account", please scroll down "account/balance/discount coupon" and find "single product coupon available for use". It is also advised that you sign in the My Account" and find "member letter subscription management" to subscribe for the "discount coupon issuance/expiration notice".