客服公告:2022博客來春節過年不打烊,各項服務說明詳情

  • 每日簽到
  • 今日66折
  • 天天BUY

請輸入您的問題:

單品折價券 相關問題

單品折價券 相關問題

什麼是單品折價券 What is a single product coupon? TOP

單品優惠券是博客來的活動贈品之一,會員可於有效期限內,在博客來本站消費相關活動商品時使用。

Single product coupon is one of Books.com.tw's activity gifts. Members can use it when purchasing relevant activity products on the Books.com.tw website within the validity period. 

單品折價券使用說明 single product coupon instructions for use TOP

抵用辦法 Redemption

  • 分為單一序號 / 流水序號,皆有使用期限。There are single serial numbers/random serial numbers, each with an expiry date.
  • 同一商品不可同時抵用E-Coupon與單品折價券。 An E-coupon cannot be used in conjunction with a single product discount coupon on the same product.
  • 單筆訂單同一商品只能抵用一組『單品折價券』,同一商品購買數量1個以上,恕不累折。"Single product discount coupon" can only be used on a product in a single order. Discount won't be cumulative if there are more than 1 product of the same kind.
  • 當單品折價券有滿額折抵限制時,購買指定活動商品總金額需符合滿額條件方可折抵。If the single product discount coupon has a restriction of discount per specific amount of purchase made, the discount is only eligible when the purchase amount reaches the specific amount set by the organizer. 
  • 活動商品需有任一品項單價高於單品折價券面額。Cannot be used in conjunction with Books Coins  or a single book discount coupon.
  • 不可與購物金、單書優惠券併用,使用信用卡分期付款之訂單,不可抵用單品折價券。 A single product discount coupon cannot be used on the order with a credit card payment in installments.

 

使用方式 Instructions for Use

  • 若於訂購時欲使用『單品折價券』,請在購物流程的第二步"付款方式"的下方「若您要使用E-Coupon電子折價券╱單品折價券請先打勾,於下一頁輸入序號」處勾選。
  • Please check the box "If you want to use E-Coupon/single product coupons, enter the serial number on the next page" under "Payment Method" in the second step of the shopping process, provided that you want to use a "single product coupon" when placing your order.

 

  •  按下一步後,將出現可使用的單品折價券序號之選項,請勾選欲折抵之單品折價券序號即可抵扣。另下方活動說明可查詢相關活動內容。
  • After clicking the next step, there will be serial numbers of the single product coupons available for you to choose from. Please select the serial number of the single product coupons you want to redeem and search for the activity content provided in the activity details below.

 

  • 提醒您:單品折價劵獲得需視活動辦法而定:『單一序號@』在活動期間不限使用次數,可多次折抵指定活動商品;『流水序號#』為特定會員獲得的折價券,建議您可至﹝會員專區>優惠/帳戶餘額>可用單品折價券內﹞查找專屬於您的抵用序號。   
  • We are here to remind you that the acquisition of a single product coupon depends on the activity rules: "Single serial number" is not restricted to the number of times during the activity, and can be redeemed for a discount on the designated activity products repeatedly. "Random serial number" can only be acquired by specific members. It is advised that you find your own serial  numbers for redemption through the "My Account >discount/account balance>single product coupon available for use".
  • 因『單品折價券』之序號由符號、英文字及阿拉伯數字組合而成,且英文字尚有大小寫之分,因此建議以複製、貼上之方式輸入,較不易有誤。
  • Since the serial number of a single product coupon is composed of English letters and numbers with the distinction of upper and lower cases, it is advisable that you use the method of copy and paste instead of entering the E-Coupon serial number by yourself to prevent error.

我的單品折價劵如何歸戶存入會員專區 How do I save my single product coupon to my personal account in the member section? TOP

請您登錄「會員專區」,至「優惠/帳戶餘額」點擊「可用單品折價劵」進入「單品折價劵」頁籤,於「單品折價劵歸戶」輸入未歸戶的單品折價劵序號後,按下「單品折價劵歸戶」鍵,網頁會顯示「歸戶成功」的訊息即完成單品折價劵歸戶,並將於會員信箱中收到歸戶通知信函

Please sign in your account at the " My Account". Scroll down the "discount/account balance", find the "single product coupon available", and go to the "single product coupon" section. After entering the serial number of the single product coupon at the "send single product coupon to personal account", press "send out" so that the notice of "send to personal account successfully" will pop up on the webpage once the action is done. Please go to your member mailbox to receive the notification letter.

目前博客來站內活動,部份所獲得的單品折價劵將直接歸戶存入「會員專區」,您可登錄至「會員專區」的「優惠/帳戶餘額」查詢可用單品折價劵。

In the current Books.com.tw website activities, part of the single product coupon obtained will be directly sent to the "My Account". You may log in to the "discount/account balance" of the "My Account" to check for the single product coupons you have available.

部分異業合作,例如:FB、中信ATM優惠券、…等所贈送的單品折價劵需請您妥善保管憑證,或亦可歸戶存入「會員專區」中。

For single product coupon acquired from cross-industry collaboration such as FB, CTBC Bank ATM coupons, etc., please keep them safe or send them to your personal account at the "My Account". 

經歸戶後的單品折價劵,可於購物時直接抵用。

A single product coupon that has been sent to your personal account can be used directly when shopping.

單品折價劵一經抵用,若訂單取消或辦理退款,單品折價劵將以原效期退還,並自動歸戶於該訂單會員之「會員專區」。

If the order is canceled or the products are returned after using the single product coupon, the single product coupon will be returned with the original validity period intact and sent to your personal account at the "My Account".

什麼是單一序號「單品折價券」?什麼是流水序號「單品折價券」What is the distinction between a single product coupon with a single serial number and a single product coupon with a r? TOP

單品折價劵獲得需視活動辦法而定:『單一序號@』在活動期間不限使用次數,可多次折抵指定活動商品;『流水序號#』為特定會員獲得的折價券,建議您可至(會員專區>優惠/帳戶餘額>可用單品折價券內)查找專屬於您的抵用序號。

We are here to remind you that the acquisition of a single product coupon depends on the activity rules: "Single serial number" is not restricted to the number of times during the activity, and can be redeemed for a discount on the designated activity products repeatedly. "Random serial number" can only be acquired by specific members. It is advised that you find your own serial numbers for redemption through the "My Account>discount/account balance>single product coupon available for use".

「單品折價券」可以轉移給親友使用或折現嗎 Can the single product coupon be transferred to my relatives and friends or redeemed for cash? TOP

「單品折價券」不論單一序號或流水序號皆不計名,您可自由轉給親友使用,但恕無法折現。

Since both single product coupons with single serial number and random serial number are anonymous, you may transfer them to your relatives and friends but not redeem them for cash.

取消訂單或退貨,會退還「單品折價券」嗎 Will the "single product coupon" be refunded if the order is cancelled or returned? TOP

若訂單中使用單品折價券抵扣,辦理此商品的退貨,『流水序號#』單品折價券將原效期返還,建議您可至〔會員專區>優惠/帳戶餘額>可用單品折價券內〕查找專屬於您的抵用序號,若已超過使用期限,則不退還;而『單一序號@』折價券在活動期間不限使用次數,可多次折抵指定活動商品。

※若訂單內相同品項訂購數量為2以上,且單品折價券扣抵於此品項,辦理商品部份數量退貨時,單品折價券將原效期返還(無法扣抵於未退貨的商品上),並退還扣除此單品折價券折扣金額後的商品款項。

If a single product coupon is used for a discount in an order, the single product coupon with random serial number# will be returned with the original validity period intact if there is a product refund. It is advised that you go to the "My Account>discount/account balance/single product coupon available" to find your own serial number and no waiting for latecomers. In addition, the "single serial number" is not restricted to the number of times during the activity, and can be used on the designated activity products repeatedly.

※If there are 2 or more identical products in the order to which the single product coupon applies, the single product coupon will be returned with the original validity period intact (inapplicable to products that have not been returned) and the amount after the single product coupon discount will also be returned provided that part of the products should be returned.

輸入單品折價券,卻出現過期或序號錯誤的訊息 Why did I get an expired or wrong serial number message after I entered the serial number of a single product coupon? TOP

由於單品折價券之序號是由英文字及阿拉伯數字組合而成,且英文字尚有大小寫之分,因此建議以複製、貼上之方式輸入,如此較不易有誤。若您確定輸入的序號無誤,且尚未逾期,請來函提供此組單品折價券序號,及告知我們您是參加何活動而獲得此組單品優惠券的?客服人員將為您查詢確認。

Since the serial number of E-Coupon is composed of English letters and numbers with the distinction of upper and lower cases, it is advisable that you use the method of copy and paste instead of entering the E-Coupon serial number by yourself to prevent error. If you are sure that the serial number you entered is free of error and hasn't passed the expiry date, please send us the serial number and tell us which activity you acquired this set of serial numbers from so that our customer service staff can inquire and confirm for you.

『單一序號@』在活動期間不限使用次數,可多次折抵指定活動商品;『流水序號#』為特定會員獲得的折價券,請您於輸入時連同前面滾水號#或@一併輸入。

"Single serial number" is not restricted to the number of times during the activity, and can be redeemed for a discount on the designated activity products repeatedly. "Random serial number" can only be acquired by specific members. While entering the serial number, make sure to enter the punctuation mark of # or @ as well.

結帳時未出現讓我輸入單品折價券的地方 Why is there no field for me to enter the serial number of a single product coupon at the time of checkout? TOP

在選擇付款方式的下方,將出現「若您要使用E-Coupon電子折價券/單品折價券請打勾 」的訊息。若您的訂單未出現此訊息,請留意訂單中是否有任一活動品項單價高於單品折價券面額。此外,若您欲使用單品折價券,請留意訂單中商品是否符合優惠可抵扣之商品。

Below the payment methods option, find the message "if you want to use E-coupon/single product coupon, please check the box". If this message doesn't appear in your order, please check whether or not any product in your purchase reaches NT$100 (as the single product coupon can only be used when any product in your purchase reaches NT$100). Additionally, if you want to use a single coupon, please note whether or not the ordered product meets the discount criteria.

訂單完成後,是否能補抵單品折價券 After the order is placed, can I use the single product coupon? TOP

若未於訂購時即使用單品折價券,則無法於事後扣抵。 但若商品尚未出貨,建議可先取消原訂單後,再於下新訂單時使用單品折價券。(會員可至「會員專區」中查詢訂單出貨情形,若尚未出貨,亦可直接於網頁中取消訂單)

If the single product coupon is not used at the time of order, it cannot be used afterward. However, if the product has not been shipped, it is advised to cancel the original order first before using single product coupons when placing a new order (Members can check the shipment status of the order in the "My account". If the order has not been shipped yet, the member can also cancel the order on the webpage directly).

我不小心刪掉單品折價券的e-mail了怎麼辦 What should I do if I accidentally deleted the e-mail address of the single product coupon? TOP

由於博客來每次發送的E-Coupon/單品折價券數量龐大且活動種類繁複,且部份是提供給配合廠商贈送,所以並不是所有資料均有記錄。若會員不小心刪除E-Coupon/單品折價券,請來電或來函給博客來客服,並告知當初是參加何種活動而獲得E-Coupon/單品折價券的?我們將儘可能協助您尋找相關資料。

Since the quantity and type of E-coupon/single product coupon issued by Books.com.tw each time is really large in number and part of them are sent by collaborative partners, not all the information is recorded. If you accidentally cancel the E-coupon/single product coupon, please call or send an e-mail to Books.com.tw customer service and inform us of the activity from which you acquire the E-coupon/single product coupon so that we can help find relevant information for you. 

如何知道我的單品折價券已經到期了 How do I know if my single product coupon has passed the expiry date? TOP

您可至 「會員專區」“帳戶餘額/優惠券” 下 “可用單品折價券” 項目中查詢,另建議您可登錄「會員專區」後,進入「會員信件訂閱管理」即可訂閱「折價券發送/到期提醒信」。

After going to the " My Account", please scroll down "account/balance/discount coupon" and find "single product coupon available for use". It is also advised that you sign in the My Account" and find "member letter subscription management" to subscribe for the "discount coupon issuance/expiration notice".