Step by Step Guide to Email Writing Skills (Revised Edition)

Chapter 1: Introduction to Email Writing
Chapter 2: FYI Emails
Chapter 3: Inquiries and Requests
Chapter 3: Inquiries and Requests (Cont.)
Chapter 4: Cover Emails
Chapter 5: Claims and Adjustments
Chapter 5: Claims and Adjustments (Cont.)
Chapter 6: Invitation Emails
Chapter 7: Complaint Emails
Chapter 8: Appreciation Emails
Chapter 9: Letters of Congratulation

序

　　The authors have identificd key problems that generally prove troublesome for the Chinese business writer. Samples, structural guidelines, and graded exercises show the student how to organize and write effective emails within the context of an actual business corespondence. The student thus concentrates on the common us-ages that tend to give Chinese writers the most trouble.

　　This book trains students to combine words, phrases, and clauses to express more complex thoughts in Standard English used and acccpted in international business correspondence.

　　作者們列出中國學生在英文商業書信寫作上經常會遇到的一些難題，並經由範例、結構指導，和漸進式的練習方式，教導學生寫出一封成功的商業電子郵件。而且經由這樣的練習，學生們亦可多專注於這些經常使用卻又容易出錯的地方。

　　本書訓練學生經由組合單字、片語及子句,進一步能以標準及國際商務往來上被接受的英文模式來做更複雜的語意表達。