E-Coupon is one of Books.com.tw's activity gifts. It is a combination of English and digital serial numbers or all-digital serial numbers. Members can use it for purchase during the period of validity on the Books.com.tw website and mobile Books.com.tw.
抵用辦法 Redemption method
若為活動所贈送的滿額E-coupon，則需符合活動滿額扣抵條件才可使用 。If it is an E-coupon acquired from an activity, the discount is only applicable for every specific amount of purchase made.
※訂單中若使用滿額方能扣抵E-Coupon，所有商品將同時出貨，恕不分開出貨，亦不接受單獨取消 。If a specific amount of purchase is made for the order, the E-coupon may only be applicable when all the products are shipped in one go. We are sorry that shipping in installments and cancelation of a single product is unacceptable.
使用方式 Instructions for use
A E-mail notice will be sent out whenever an E-Coupon is issued with the validity period indicated. For E-coupon that is directly saved in the "My Account", you can find it via " My Account"→"Discount/Account Balance"→"E-Coupon Available".
After entering the E-Coupon section, you may search for the name, serial number, face value, redemption threshold, use status, applicability, and expiry date of E-Coupon that "has not been used", "has been used", or "has been shared".
If the E-Coupon is not used before the expiry date, it will become invalid and will be automatically deleted from the My Account.
Part of the E-Coupon under cross industry collaboration, such as external forum, social media sharing, CTBC Bank ATM discount, will not be saved in the My Account. Please keep them safe and enter the serial number during redemption as they cannot be searched in a Book Your Life account.
If you cancel the order or return the products, the E-Coupon will be refunded with the original validity period intact and saved directly into the "My Account " (Please note the cancellation notice letter or refund confirmation letter). The refund amount will be based on the actual payment amount less the E-Coupon discount.
Please note that there must be a product of which the price is higher than NT$100 in the shopping cart to be eligible for a discount. The amount of the products in the order must reach the E-coupon redemption threshold (which is subject to the description of each activity) so that the E-Coupon will appear at the checkout. Additionally, the E-Coupon that has already been shared will not appear in the E-Coupon menu during checkout.
Please use copy and paste instead of inserting the E-coupon serial number to prevent error. If you are sure that the E-coupon serial number you entered is free of error and hasn't pass the expiry date, please send us the E-coupon serial number and tell us from which activity you acquired this set of E-coupon serial number so that our customer service staff can inquire and confirm for you.
If there are more than 1 product in the order, the member may choose the product which the E-coupon will be applied to.
※If there are 2 or more identical products in the order to which the E-Coupon applies, the E-coupon will be returned with the original validity period intact (inapplicable to products that have not been returned) and the amount after the E-coupon discount will also be returned provided that part of the products should be returned.
If the E-Coupon/single product coupon/activity coupon is not used at the time of ordering, it cannot be used afterwards. However, if the product has not been shipped, it is advised to cancel the original order first before using E-Coupon/single product coupons/activity coupons when placing a new order.
Please sign in your account at the "My Account". Scroll down the "discount/account balance", find the "E-coupon available", and go to the "E-coupon" section. After entering the serial number of E-coupon at the "send E-coupon to personal account", press "send out" so that the notice of "send to personal account successfully" will pop up on the webpage once the action is done. Please go to your member mailbox to receive the notification letter.
In the current Books.com.tw website activities, part of the E-Coupon obtained will be directly sent to the "Member Section". You can log in to the "discount/account balance" of the "My Account" to check the E-Coupon you have available.
For E-coupons acquired from the cross-industry collaboration such as FB, CTBC Bank ATM coupons, etc., please keep them safe or send them to your personal account at the "My Account".
E-coupons that are sent to your personal account can be redeemed when shopping or shared with others. But they may not be returned to your personal account after sharing to others.
If the order is canceled or the products are returned after using the E-coupon, the E-coupon will be returned with the original validity period intact and sent to your personal account at the "My Account ".
After signing in your personal account at the " My Account", please scroll down the "discount/account balance" and find the "E-coupon available" before accessing the "E-coupon section". After entering the serial number of E-coupon you want to share, click "I want to share" and enter the e-mail address before clicking "send out".
Once the notice "Your E-coupon is already shared" show up on the webpage, click "confirm" so that the E-coupon will be sent to the email address you have filled in.
您可至 「會員專區」“帳戶餘額/優惠券” 下 “可用E-Coupon” 項目中查詢，另建議您可登錄「會員專區」後，進入「會員信件訂閱管理」即可訂閱「折價券發送/到期提醒信」。
After signing in your personal account at the "My Account", please scroll down the "discount/account balance" and find the "E-coupon available". It is also advised that you sign in to the "My Account " and find "Member mail subscription" before subscribing to the "E-coupon issuance/expiration notification".