The Asshole Survival Guide

　　根據美國職場霸凌研究學會2007～2014年所做的調查，有超過50％的美國人說自己曾經遭遇或目擊持續的霸凌行為，但卻只有不到1％的人承認他會不斷苛待他人，顯然很多人都無視自己的惡劣行徑，也不理會別人的感受。史丹佛大學教授羅伯．蘇頓決定在本書正面迎擊混蛋症病例，他蒐集超過8000封相關求救信件，提出一套實用又有條理的作戰計畫，告訴大家「這是你的事，而你並不孤單」。

 

掌握特效藥 職場零混蛋──

　　★逃離暴風圈－設法離開惡劣的工作環境或儘量跟混蛋保持距離，以策安全。

　　★施展隱身術－保持低調，不要興風作浪，遭惹混蛋的注意。

　　★撕下壞標籤－先別為他人貼上混蛋標籤，換個角度看事情，以不厭其煩、溫和有禮的態度應對敵人的惡毒。

　　★金鐘罩護體－蒐集實際被迫害的證據，伺機而動，結交盟友。先衡量自己有多少勝算才反擊。

　　★先照照鏡子－也許問題出在你身上？發現自己的缺點並接受其他人如何看待自己。

　　★不當喬事者－想想自己有沒有助長過混蛋的孳生，對受害者的投訴和證據視而不見？

　　★小小時光旅行－假裝已經過了一週、一年，你會以如何回應、如何對待他人為榮？這可以幫助你現在就做出對的決定。

 

各界贊聲支持！

 

　　雖然我們都想努力避開混蛋，但他們不免會出現在我們生活中。羅伯．蘇頓為我們列出清楚、體貼又實用的解決方法，幫助我們撐過那些令人痛苦的情境。書中收錄了最新研究和真實事例，讓我們思量再三，又經常捧腹大笑。《職場零混蛋求生術》是你絕對不可或缺的工具。 ——暢銷作家　葛瑞琴．魯賓(Gretchen Rubin)

 

　　要打造絕佳的工作環境，其中一個最大的阻礙就是那些混蛋，他們的行為會造成一個充滿敵意的工作環境，降低員工的投入心力、生產力以及忠誠度。羅伯．蘇頓寫了一本超棒的書，解釋這個問題的嚴重性，並提供處理問題的有效策略。——貝雅公司(Baird)董事長兼前任總裁　保羅．柏賽爾(Paul Purcell)

 

　　羅伯．蘇頓非常明智、風趣。每個人的人生總會遇見幾個混蛋，而他會告訴你確切的方法，教你究竟如何處理這般不幸的現實。只要你發現自己得應付那些苛待你的人，《職場零混蛋生存術》絕對會成為你的指引。——暢銷書《安靜，就是力量》作者　蘇珊．坎恩(Susan Cain)

 

　　本文取自遠流出版《職場零混蛋求生術：7顆特效藥擺脫豬隊友，搞定慣老闆，終結奧客戶！》

 

 

　　’With cutting-edge research and real-life examples that are thought-provoking and often hilarious, thisis an indispensable resource’　Gretchen Rubin, author of The Happiness Project

 

　　’At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read’　Robert Cialdini, author of Influence and Pre-Suasion

 

　　’If only Bob Sutton’s book had been available to help me deal with the full complement of 1st-class assholes I’ve encountered in my 50-year professional life. No names shall be mentioned’　Tom Peters, co-author of In Search of Excellence

 

　　Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility -- 40% of people have experienced harassment online.

 

　　In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole -- based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.
 

　　With expertise and humour, he provides a cogent and methodical game-plan. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness -- when the problem might be yours truly.

 

　　Readers will learn how to handle assholes - in the workplace and beyond - once and for all!