The Handbook of Credit Risk Management: Originating, Assessing, and Managing Credit Exposures

Sylvain Bouteillé is Head of Trade Credit for the Americas at AIG, the global insurance company. Prior to AIG, Sylvain worked more than 20 years at Swiss Re, one the world’s leading providers of reinsurance and insurance. In his last role, Sylvain was a Managing Director and a Member of the Global Business Management Committee of Swiss Re Corporate Solutions. Sylvain held various leadership positions at Swiss Re including Head of Credit Risk Management NA and Head of Structured Credit Underwriting NA. Sylvain holds a MSc degree in Civil Engineering from ENTPE (France) and an MBA from INSEAD (France). He has been teaching Financial Statement Analysis and Credit Risk Management to graduate students at Queens College, City University of New York since 2011.

Diane Coogan-Pushner is a financial economist who has held the positions of Chief Risk Officer of The Navigators Group, Inc., a publicly traded commercial insurer, and Managing Director for structured reinsurance solutions at Swiss Re. During the financial crisis, Diane founded the Risk Management program for the Queens College, City University of New York, where she was Director, Associate Dean, and a full-time faculty member. Earlier in her career, Diane headed the Market Analysis and Forecasting Division for AT&T’s consumer markets and was a portfolio manager for insurance focused funds. Diane has served on Standard & Poor’s Insurance Advisory Council and on the board of a privately held insurance company. Diane received her PhD from Boston University and began her career at the World Bank working with the financial institutions of East Africa. She is a Chartered Financial Analyst.