Supercommunicators

 
　　您想成為一名具說服力、影響力、領導力，懂得如何與人深度連結，左右情勢的溝通大師嗎？在職場和生活中，我們都深知溝通的重要性，然而，卻往往僅憑直覺進行對話，在盲目中摸索如何對另一半、家人或同事，對特定對象或群體溝通的方式，在這過程中，我們不是僥倖成功，就是習慣了在挫敗中前行……
 
　　事實上，人人都可以透過閱讀來學習技巧，訓練自己成為頂級溝通大師！
 
　　本書作者查爾斯．杜希格（Charles Duhigg）是普立茲大調查報導類得獎記者，深諳對談之道，著作包含暢銷書《為什麼我們這樣生活，那樣工作？》。新書《Supercommunicators》提供豐富的案例和研究實證，從法庭、醫師診間，到心理諮商所等各種情境，精闢解析務實的溝通技巧，掌握與人連結的關鍵能力。
 
　　讀者將學會如何聽懂複雜的情感，進行微妙的溝通角力，分辨哪些才是左右對方決策的核心信念。訓練後，我們將不再單憑直覺魯莽行事，掌握分析局勢的方法，聽出每一場對話的弦外之音，判定當下所討論的是事實、情感或社交層面的訊息，給予讓對方也願意聆聽的適切回應，有效解決職場、生活中的各種難題。(文/博客來編譯)

　　From the New York Times bestselling author of The Power of Habit, an investigation of what makes conversations work, and how we can all learn to be supercommunicators at work and in our lives
　　The right conversation, at the right moment, can change everything.

　　We all know people who seem capable of connecting with anyone. They are the ones we turn to for advice, who ask the best questions—but who are also able to hear what goes unsaid, what we are really trying to say.

　　Why are these people so good at connecting? And what can they tell us about how communication works?

　　Supercommunicators, Charles Duhigg argues, understand—some by intuition, some by hard-won experience—that there is a science to how human beings connect. They understand that every time we speak to someone, we’re actually engaging in one of three conversations: What is this really about? How do we feel? And, Who are we? They know the importance of identifying what kind of conversation we’re having, and then matching it, so that we become aligned. They recognize that our past experiences, values, and affiliations — our identities and the things we hold dear — shape every interaction we have, from deciding who will pick up the kids to navigating fraught topics across vast political divides to hearing, instead of lecturing to, a friend in need.

　　With his trademark insights, useful tips, and vivid, memorable storytelling, Duhigg shows readers how to recognize which kind of conversation we’re having—and teaches us the skills we need to navigate it successfully.

　　Effective communication may be a superpower, but it is not magic. By bringing readers into tense jury deliberations and CIA recruitments of foreign spies, into Netflix’s company-wide conversations about equity and the writers’ room of The Big Bang Theory, Duhigg shows us why some people are able to make themselves heard—and hear others—so clearly. And in the end, he delivers a simple but powerful truth: With the right strategies and tools, deeper, more meaningful connection is possible for everyone.

作者簡介

查爾斯．杜希格（Charles Duhigg）

　　普立茲調查報導獎得主杜希格擁有耶魯大學歷史系學士、哈佛大學企管碩士文憑。著作包含《為什麼我們這樣生活，那樣工作？》（The Power of Habit），及《為什麼這樣工作會快、準、好》（Smarter Faster Better）等暢銷書。