Gabriella Lojacono is an Associate Professor of International Management at the Department of Management and Technology of Università Bocconi and SDA Bocconi School of Management based in Milan, Italy. She is also the Director of the Executive Master in Luxury Management at SDA Bocconi.
Guido Tirone, based in Dallas, Texas is VP of Customer Insights and Analytics at Canyon Ranch. He is also Senior Lecturer for the University of Texas and a Fellow at SDA Bocconi School of Management.