分期價:(除不盡餘數於第一期收取) 分期說明
3期0利率 | 每期671 |
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I. THE HOTEL INDUSTRY.
1. The Traditional Hotel Industry.
2. The Modern Hotel Industry.
3. The Structure of the Hotel Industry.
II. THE RESERVATIONS PROCESS.
4. Global Reservations Technologies.
5. Individual and Group Reservations.
6. Forecasting Availability and Overbooking.
III. GUEST SERVICE AND RATE STRUCTURES.
7. Managing Guest Service.
8. The Guest Arrival, Registration and Rooming.
9. The Role of the Room Rate.
IV. THE HOTEL REVENUE CYCLE.
10. Billing the Guest Folio.
11. Cash Transactions.
12. Credit and the City Ledger.
V. ROOMS MANAGEMENT TECHNOLOGY.
13. The Night Audit.
14. Technology and the Hotel Industry.